What is Waste Manager?

WASTE MANAGER is a multi user software package, designed for use by companies who provide Waste Management services.

It consists of a range of fully integrated software modules providing various functionalities including Job Processing, Run Management, Job Despatch, Carrier Payment, Debtors and Invoicing, Rating, and many others.

WASTE MANAGER can also be seamlessly integrated with advanced technologies such as automatic in-vehicle and portable Mobile Data, Weighing Devices, Satellite Tracking, Digital Mapping, Email, Fax, Automated Telephone Booking (IVR) and Pager systems.

WASTE MANAGER has been specifically built for the Waste Management industry using the same proven, scalable architecture used in Software Integrators TRANSPAC Transport Management System. TRANSPAC has been successfully operating in many small to medium transport companies throughout Australia and New Zealand for over 15 years and 24 hours a day, 7 days a week, 365 days a year, in one of the world's largest on demand couriers with over 30 on line branches across the UK.
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Who can use WASTE MANAGER?

Any organisation ranging from an operation with under 5 vehicles, up to a complex multi divisional company providing a variety of services can make use of the WASTE MANAGER system to improve their businesses.
WASTE MANAGER supports a wide range of bulk and non bulk waste management services including bin delivery, pick up and changeover, front, rear and hook lift, plant and equipment hire, recycling and equipment servicing and cleaning.
Whether attempting to fully automate an entire business or addressing a specific function or activity, WASTE MANAGER's integrated, flexible structure allows companies to select the software modules they need to suit their initial requirements and budget. If need be other modules can be easily added later to address new requirements.
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What sort of computers & networks can WASTE MANAGER run on?

WASTE MANAGER can operate on a wide range of industry standard INTEL based computers.
A server computer with the UNIX operating system is required to run WASTE MANAGER server software and database.

WASTE MANAGERis easily connected to a network of existing windows based PC's and printers. This helps to protect the investment in a company's existing hardware and software and allows them to continue to use existing systems whilst getting the many benefits from a purpose built software package like WASTE MANAGER.

Customers, branches, management and agents at remote sites can also be easily connected to WASTE MANAGER.
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How WASTE MANAGER works

The WASTE MANAGER system has features and functions that allow waste management companies to automate their manual or semi manual operational tasks.

WASTE MANAGER improves the efficiency and accuracy of the processing of data because activities such as job maintenance, job despatch and run management are fully integrated with back office activities such as customer billing, carrier payment, job costing and inquiry handling as a result of entering one transaction. The errors and double handling associated with manual systems are eliminated and access to timely, useful information is made easy. An overview of how the WASTE MANAGER system works is provided below.

Customer, carrier, vehicle, service, rate and site location details including addresses, contacts, map references, etc are set up and maintained using a number of easy to use maintenance functions included in the System Manager module (shown below).

A master record for each contracted or regular run is created. Each customer site is then placed into the appropriate run and sequenced accordingly using the Run Processing module.

A template record with details of each contracted or regular job including the run it belongs to, the service to be provided, what days of the week and on what recurring cycle (e.g. weekly, fortnightly, 3 times a month, monthly, etc) the task is to be done, is entered using the Job Processing module (shown below).

Run sheets, listing tasks (e.g. pickups) to be done by each driver/vehicle are printed daily. As drivers complete each job on the run, they record the number of bins emptied, equipment serviced, etc and note any variations compared with what was contracted to be done. Sample of report is shown below.

The drivers subsequently return the run sheets and each run is updated and closed off using the specifically designed, easy to use, Run Maintenance function (screen sample shown below). This function also allows users to quickly and efficiently carry out job and run inquiries.

All ad-hoc or non-regular (i.e. bulk) job details are keyed into WASTE MANAGER using the Job Processing module (shown below). This module includes specifically designed functionality to efficiently cater for bin deliveries, pickups and changeovers, cash collection, map referencing, street location quick look up, council regulations, etc. In addition, facilities to handle on hire, re hire and off hire requirements are also provided for contract work and/or equipment hire and storage.

Ad-hoc jobs are automatically displayed on an operators screen via the Job Despatch module. Jobs awaiting allocation can be filtered, grouped and sorted in a number of ways.
Facilities for managing the allocation of jobs and monitoring the status and location of drivers and vehicles are also provided. For example, the Job Despatch module automatically alerts the operator, at job allocation time, if a vehicle is unsuitable for a type of service and whether the vehicle has the capacity to carry the load.

In addition, the fleet controller's task of allocating work and controlling a fleet can be greatly assisted by implementing the advanced technology associated with the Search and Select and Recommended Carrier modules.

Operations staff can print activity and exception reports using the Operational Reporting module.

The Rating module automatically calculates customer charges and sub contractor payments. Debtor and sub contractor accounts are also automatically updated. Any number and variety of services for primary and secondary charges (e.g. extra weight, overloads, hazardous materials, etc) can be set up. Facilities for creating schedules, discounts, minimum charges, automatic up rating and client specific rates are provided.

Drivers can update their locations and update run and job details, in real time, as they complete their tasks, via the mobile data equipment. Options to allow on site, automatic capture of weights, printing of receipts and processing credit card payments can be implemented as extensions to mobile data.

WASTE MANAGER can be used in conjunction with a range of in vehicle or portable mobile data equipment via the Mobile Data Interface module. This allows run and job related details to be transmitted and displayed electronically on mobile data equipment 'in the field' and eliminates the need for printing daily run sheets or sending instructions by voice.

Invoices and customer activity reports can be faxed and or emailed using the Invoice Fax and Email Interface modules.

Customers and branch offices can place orders, monitor run/job progress and service queries using the Internet Booking/Tracking and Customer Service module.

In addition, modules for Sales Analysis reporting, processing electronically received data (EDI/File Transfer) and Archiving previous period data are also available.